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Trust & standards

Editorial Policy

Our promise on how we choose venues, how we rate them, and why our recommendations can't be bought.

How we select venues

Canberra's town-centre structure creates a specific problem: Civic accumulates attention simply by being central, while Gungahlin, Belconnen and Woden serve large populations with far less coverage. Ranking on review volume alone would make half the city invisible. We weigh a venue's reputation against its own centre, which is why a strong Belconnen cafe can rank above a busier Civic one.

What the Spot Score is

The Spot Score is our own independent rating of a venue, from 0 to 100, with a plain-English label (such as “Exceptional” or “Worth a Look”). It blends several signals: the venue's reputation, its popularity, the quality and completeness of information available about it, how well it fits its category, and how fresh that information is.

What the Spot Score is NOT

No pay-for-ranking

Canberra Spots rankings are never for sale. Advertising funds the site and is separated completely from how venues are scored and ordered. Anything paid is labelled Sponsored, without exception.

Independence & sponsored content

Where content is paid for — a sponsored listing, a featured placement or a newsletter sponsorship — it is always clearly labelled as such, so you can tell the difference between our independent recommendations and a commercial placement. See our advertising options for how this works.

Corrections

We get things wrong sometimes, and we want to fix them fast. If a venue has closed, moved, changed, or if we've published an inaccuracy, tell us via our contact form and we'll review and update it promptly. Venue owners are welcome to request corrections too.

A note on how we research

We use modern tools, including AI assistance, to research efficiently — but we don't invent facts: checkable details are published only with a source, and drafts are checked against that source material before publishing. We do not claim visits or owner confirmations we have not made. For the full detail, read how we create content.